Privacy Notice
Who we are
Tyburn Protect is a trading style of Tyburn Asset Management. We provide financial advice and protection advice to our clients.
Tyburn Asset Management is responsible for the personal information we collect and use in connection with your enquiry and the services we provide.
Information we collect
When you make an enquiry with us, including through our website or an advertisement on platforms such as Facebook or Instagram, we may collect information including your name, telephone number, email address and information you provide about your protection requirements.
If you proceed with advice, we may need to collect further information relevant to providing that advice. This may include financial information and, where necessary for protection or insurance advice, information concerning your health.
How we use your information
We use your personal information to:
• respond to your enquiry and contact you about your protection requirements;
• provide financial and protection advice and related services;
• administer and manage our relationship with you;
• communicate with product providers and other organisations where necessary to provide our services;
• meet our legal and regulatory obligations.
Our lawful basis for using your information
We process personal information where necessary to respond to your request and provide our services, to comply with our legal and regulatory obligations, and where we have a legitimate interest in operating and administering our business.
Where we need to process special-category information, such as health information in connection with a protection application, we will do so only where an appropriate lawful basis and condition for processing applies.
Who we may share your information with
Where necessary, we may share your information with organisations involved in providing our services, including insurance companies and other product providers, service and technology providers, and regulatory, governmental or statutory bodies such as the Financial Conduct Authority.
We will only share information where there is a legitimate reason to do so and will take appropriate measures to protect your information.
How long we keep your information
We retain personal information only for as long as necessary for the purpose for which it was collected and to meet applicable legal and regulatory requirements.
Where we provide financial advice, records may need to be retained in accordance with FCA regulatory requirements and, in some circumstances, may be retained indefinitely.
Your rights
Depending on the circumstances, you may have rights including the right to be informed about how your information is used; access your personal information; have inaccurate information corrected; request erasure or restriction of processing; object to certain processing; and request data portability.
Marketing
Responding to an enquiry you have made is separate from using your information for future marketing.
Where required, we will obtain the appropriate consent before sending you marketing communications by email, SMS, telephone or post. You can change your marketing preferences or ask us to stop marketing to you at any time.
Security
We take appropriate measures to protect personal information against unauthorised or unlawful processing and accidental loss, destruction or damage.
Contact us
If you have any questions about how your personal information is used, or wish to exercise your data-protection rights, please contact:
Data Protection Officer
Tyburn Asset Management
124 City Road
London
EC1V 2NX
Telephone: 020 3397 1120
Email: simonhilton@tyburnam.co.uk
Complaints
If you are unhappy with how we have handled your personal information, you can raise your concerns with us. You also have the right to complain to the Information Commissioner's Office (ICO).